Client Communication Suite

Stop chasing clients
across 5 different apps

Chaplin Pro gives you a unified platform for surveys, approvals, checklists, and document exchange — all visible to your client in their own portal. No WhatsApp. No email chains. No lost files.

5 Modules. One Conversation.

Each module serves a specific communication need — together they cover the full client collaboration lifecycle.

Collect

Client Surveys

Create custom surveys from templates. Clients fill them out in their portal — responses are aggregated with charts and exportable as PDF.

"What are your menu preferences? Choose your top 3 from these 8 options."
Decide

Decision Boards

Upload visual options (photos, designs, prices) organized by category. Clients approve, reject, or mark "maybe" with comments. No more scattered WhatsApp photos.

"Here are 4 centerpiece options for the reception — which do you prefer?"
Track

Shared Checklists

Collaborative task lists with deadlines. Assign items to "Client", "Pro", or "Both". Both parties check off items — progress is visible in real time.

"Confirm final guest count (Client) ☐ — Due: 2 weeks before event"
Exchange

Document Exchange

Request specific files from clients (contracts, guest lists, photos). Share files back. Round-trip flow: share a layout → client annotates → sends back revised version.

"Please upload your signed contract by July 30. Accepted: PDF, DOC. Max: 10 MB."
Reuse

Document Library

Organization-level vault for reusable files — contracts, venue plans, pricing sheets. Share to any project without re-uploading. One file, shared to dozens of clients.

"Venue floor plan (PDF) → shared to 12 different wedding projects this year."

How It Works

A simple 4-step flow that replaces email threads, WhatsApp groups, and lost attachments.

1

Pro Creates

Create a survey, decision board, checklist, or share a document

2

Client Receives

Client sees it instantly in their Chaplin portal — no email needed

3

Client Responds

Fills survey, approves options, checks tasks, or uploads files

4

Pro Reviews

See all responses, approvals, and uploads in one place

Why Professionals Switch

💬

No More WhatsApp Chaos

Stop searching for "that file" in a 200-message thread

🔗

One Link, Everything

Client gets one portal with all their surveys, docs, and tasks

👁️

Automatic Visibility

Published content appears instantly — no manual sending

🎨

Professional Image

Branded portal instead of forwarded PDFs and phone screenshots

📂

Nothing Gets Lost

Every file, every response, every approval — permanently stored

♻️

Reusable Across Clients

Templates, library docs, and workflows that scale with your business

What Your Client Sees

A clean, simple portal. No account setup required. Everything from their planner in one place.

⚡ Your Actions

Menu Preferences Survey

4 questions · Expires Jul 31

Complete
Wedding Décor Options

3 categories · 8 items to review

Decide
1 Month Before Checklist

3 of 6 items complete · 1 overdue

2 tasks
Company Logo

Upload requested · Due Jul 30

Upload
Venue Floor Plan

Shared by planner · 113 KB

Download