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Cookie Policy

Chaplin Pro · Effective date: 1 January 2026

What Are Cookies How We Use Cookies Cookie Categories Managing Your Cookie Preferences How to Delete Cookies Changes to This Policy Contact

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the platform. Cookies can be first-party (set by us) or third-party (set by external services we use).

Some cookies are temporary (session cookies) and are deleted when you close your browser. Others are persistent and remain on your device until they expire or you delete them.

How We Use Cookies

Chaplin Pro uses cookies to:

  • Keep you securely signed in to your account.
  • Protect against cross-site request forgery (CSRF) attacks.
  • Remember your preferences such as theme and language settings.
  • Understand how visitors use the platform so we can improve it.
  • Provide functionality from trusted third-party services.

Cookie Categories

We group our cookies into four categories. You can manage your preferences for non-essential categories at any time.

Category Status Purpose Examples
Essential Always on Required for the platform to function. These cannot be disabled. Authentication, CSRF protection, session management
Analytics Opt-in Help us understand how visitors interact with the platform. Usage tracking, page views, feature adoption
Functional Default on Remember your settings and personalise your experience. Preferences, theme, language selection
Third-Party Opt-in Enable features provided by external services. External integrations, embedded content

Managing Your Cookie Preferences

When you first visit Chaplin Pro, a cookie consent banner appears at the bottom of the page. You can:

  • Accept All — enables all cookie categories.
  • Reject Non-Essential — only essential cookies remain active.
  • Manage Preferences — opens a modal where you can toggle individual categories on or off.

To change your preferences after initial selection, clear your browser cookies for this site and the consent banner will appear again on your next visit. We store your consent choice in a first-party cookie (chaplin_consent) that expires after 365 days.

How to Delete Cookies

You can delete cookies through your browser settings. The steps vary by browser:

  • Chrome: Settings → Privacy and security → Clear browsing data → Cookies and other site data.
  • Firefox: Settings → Privacy & Security → Cookies and Site Data → Clear Data.
  • Safari: Preferences → Privacy → Manage Website Data → Remove All.
  • Edge: Settings → Privacy, search, and services → Clear browsing data → Cookies and other site data.

Please note that deleting cookies may sign you out of your account and reset your preferences.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we make significant changes, we will update the effective date at the top of this page. Continued use of Chaplin Pro after changes constitutes acceptance of the updated policy.

Contact

If you have questions about our use of cookies or this policy, contact us at privacy@chaplin.events.

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